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Benet Hanley

Software Test Manager

Enigma People Solutions is recruiting a Software Test Manager for a rapidly growing business offering market-leading technology and services to the legal profession around the world.

Our client has developed a web based tool which has made paperless court trials a reality and is revolutionising the way in which lawyers access, share and manage their documents in the trial preparation phase and beyond. Since its launch in 2011 this solutions has practically become the industry standard on all major litigation and arbitration in the UK. Use of the technology is now also rapidly gathering pace in the US and Asia.

Reporting to the development manager your role will be to embed software and quality assurance within the development process and lead a team of dedicated QA professionals to ensure that the software that clients experience is of the highest standard. The development team is based in Edinburgh and the client support team is based in London with QA professionals working in both offices. With that in mind this position is based in Edinburgh but will require frequent visits to London to ensure effective collaboration across the teams.

To be of interest you will be able to demonstrate a proven track record of leading software QA teams and of having performed software QA. You should expect to be hands-on but also lead the Software QA function developing, communicating and executing a clear strategy that will ensure that software QA is embedded within the development process. You must be an excellent communicator with the ability to engage with the client facing teams as well as the development team and product managers.

Key Responsibilities Include; 
  • Work for existing team to develop a strategy for QA that is embedded into the development process;
  • Working with the business, and to develop clear test plans that follow software requirements of our clients; 
  • Working with out test automation engineers, enhance our ability to perform test automation;
  • Manage the interfaces between customers, testing and project teams in readiness for user acceptance testing; 
  • Anticipate user experience feedback and propose improvements where needed; 
  • Track and manage observations, arising from the test execution, through to resolution;
  • Assist in continually enhancing the testing process and standards;
  • Mentor team members on best practices and testing strategies/methodologies 
  • Perform appraisal and performance reviews of test staff;
  • Plan and co-ordinate resource over multiple product lines;
  • Definition, ownership and management of Test processes and provide metrics and trend analysis on testing performance.
Desirable Attributes/ Experience:
  • At least 4 years' experience leading Test teams; 
  • Proven track record of leading a successful test management and test design or test assurance across complex projects, preferably with a Test Analyst background;
  • Good knowledge of web technologies and browser based applications; 
  • Strong stakeholder management skills able to communicate across delivery teams; 
  • Experience of testing of software development methods and their practical application;
  • Experience of JIRA, Confluence, Xray and Selenium;
  • Experience of Testing in the context of an Agile Methodology;
  • DevOps experience and advantage;
  • The ability to produce concise and objective summaries of complex information;
  • Good verbal, interpersonal and written communication skills;
  • Ability to deliver under pressure and to tight timescales and industry knowledge would be a bonus.
If you are interested in this role and would like more information; please contact Ben Hanley on 0141 332 4422 or alternatively you can email bhanley@enigmapeople.com

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